Shipping Policy
Last updated: May 2025
Domestic Shipping (Japan)
- Shipped via Japan Post or Yamato Transport.
- Standard delivery: 2–5 business days after dispatch.
- Shipping fees are calculated at checkout.
International Shipping
- We ship worldwide via Japan Post EMS or registered airmail.
- Estimated delivery: 5–21 business days depending on destination.
- Tracking numbers are provided for all international shipments.
Order Processing
Orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Customs & Import Duties
International orders may be subject to customs duties. These charges are the responsibility of the recipient. See our Customs & Import Policy.
Delays
NAGI TEA is not responsible for delays caused by customs processing or circumstances beyond our control.